Privacy policy
1. Privacy policy at a glance
General information
The following information provides a simple overview of what happens to your personal data
when you visit this website. Personal data is all data with which you
can be personally identified. Detailed information on the subject of data protection can be found at
in our privacy policy listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details at
in the "Information on the controller" section of this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be
data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems
when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time
of the page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected in order to ensure the error-free provision of the website. Other
data may be used to analyze your user behavior. If contracts can be concluded or initiated via the
website, the data transmitted will also be processed for contract offers,
orders or other order inquiries.
What rights do you have with regard to your data?
You have the right to obtain information about the origin, recipient and purpose of your personal data stored at
at any time and free of charge. You also have the right to request the rectification or
erasure of this data. If you have given your consent to data processing,
you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under
certain circumstances.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time if you have further questions on the subject of data protection.
Analysis tools and third-party tools
When you visit this website, your surfing behavior may be statistically evaluated. This is done at
primarily using so-called analysis programs.
Detailed information on these analysis programs can be found in the following
privacy policy.
2. hosting
We host the content of our website with the following provider:
Squarespace
The provider is Squarespace Ireland Ltd, Le Pole House, Ship Street Great, Dublin 8, Ireland (hereinafter
Squarespace).
Squarespace is a tool for creating and hosting websites. When you visit our website,
, your data is processed on Squarespace's servers. In the process, personal
data may also be transmitted to Squarespace's parent company, Squarespace Inc, 8 Clarkson St, New York, NY
10014, USA. Squarespace also stores cookies that are required to display the site and
to ensure security (necessary cookies).
The use of Squarespace is based on Art. 6 para. 1 lit. f GDPR. We have a
legitimate interest in displaying our website as reliably as possible. If consent has been requested for
, the processing is carried out exclusively on the basis of Art.
6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or
access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG
. Consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://support.squarespace.com/hc/de/articles/360000851908-DSGVO-und-Squarespace.
The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The
DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with
European data protection standards for data processing in the USA. Every company certified in accordance with
the DPF undertakes to comply with these data protection standards. Further
information on this can be obtained from the provider at the following link:
https://www.dataprivacyframework.gov/participant/4774.
Order processing
We have concluded an order processing agreement (AVV) for the use of the above-mentioned service
. This is a contract prescribed by data protection law, which guarantees
that it will only process the personal data of our website visitors in accordance with our
instructions and in compliance with the GDPR.
3 General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your
personal data confidentially and in accordance with the statutory data protection regulations and
this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally. This
privacy policy explains what data we collect and what we use it for. It also explains how
does this and for what purpose.
We would like to point out that data transmission over the Internet (e.g. when communicating by email)
may be subject to security vulnerabilities. Complete protection of data against access by third parties is not
possible.
Note on the responsible body
The controller responsible for data processing on this website is:
SupraFlow GmbH
Greifswalder Str 200 B
10405 Berlin
Phone: +49 (0)322 110 758 67
E-mail: info@flow-lyne.com
The controller is the natural or legal person who, alone or jointly with others, determines
the purposes and means of the processing of personal data (e.g. names, email addresses, etc.)
.
Storage duration
Unless a more specific storage period has been specified in this privacy policy,
will retain your personal data until the purpose for which it was collected no longer applies. If you assert a
legitimate request for erasure or withdraw your consent to data processing,
your data will be erased unless we have other legally permissible grounds for storing your
personal data (e.g. retention periods under tax or commercial law); in the latter case,
will be erased once these grounds no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on
the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, provided that special categories of data
are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer
of personal data to third countries, data processing is also carried out on the basis of Art.
49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in
your end device (e.g. via device fingerprinting), the data processing is also carried out
on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required for
contract fulfillment or for the implementation of pre-contractual measures, we process your
data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this
is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.
Data processing can also take place on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f
GDPR. Information on the relevant legal bases in each individual case is provided in the following
paragraphs of this privacy policy.
Recipients of personal data
As part of our business activities, we work together with various external parties. This
sometimes requires the transfer of personal data to these external bodies.
We only pass on personal data to external bodies if this is necessary in the context of
contract fulfillment, if we are legally obliged to do so (e.g. passing on data
to tax authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR
or if another legal basis permits the transfer of data. When using
processors, we only pass on our customers' personal data on the basis of a valid
contract for order processing. In the case of joint processing, a contract on
joint processing is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You may withdraw your consent to
at any time. The lawfulness of
data processing carried out prior to revocation remains unaffected by the revocation.
Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR
, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION AT
, AT ANY TIME TO PROCESSING OF YOUR PERSONAL DATA
; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS
. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED
CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT,
WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED,
UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING
WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE
PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF
LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).
IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES,
YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO PROCESSING OF PERSONAL DATA CONCERNING YOU
FOR SUCH MARKETING
, WHICH INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING
. IF YOU OBJECT, YOUR PERSONAL DATA
WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION
PURSUANT TO ART. 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a
supervisory authority, in particular in the Member State of their habitual residence, place of work
or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other
administrative or judicial remedy.
Right to data portability
You have the right to have data which we process automatically on the basis of your consent or in fulfillment of a contract
handed over to you or to a third party in a common, machine-readable format
. If you request the direct transfer of the data to another controller
, this will only be done insofar as it is technically feasible.
Information, correction and deletion
Within the scope of the applicable statutory provisions, you have the right to obtain information free of charge at any time from
about your stored personal data, its origin and recipients and the
purpose of the data processing and, if applicable, a right to rectification or erasure of this data. You can contact us at any time at
if you have any further questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data.
You can contact us at any time for this purpose. The right to restriction of processing exists in
the following cases
If you contest the accuracy of your personal data stored by us, we
generally need time to verify this. For the duration of the verification, you have the right to request
restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request
restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it for the exercise,
defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of
erasure.
If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between
your interests and ours. As long as it is not yet clear whose interests outweigh
's, you have the right to request the restriction of the processing of your personal data
If you have restricted the processing of your personal data, this data - apart from
its storage - may only be processed with your consent or for the establishment, exercise or
defense of legal claims or for the protection of the rights of another natural or
legal person or for reasons of important public interest of the European Union or
a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as
orders or inquiries that you send to us as the site operator.
You can recognize an encrypted connection by the fact that the address line of the browser changes from
"http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot
be read by third parties.
Objection to advertising e-mails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material to
. The operators of
expressly reserve the right to take legal action in the event of the unsolicited sending of
advertising information, such as spam e-mails.
4. data collection on this website
Cookies
Our Internet pages use so-called "cookies". Cookies are small data packets and do not cause any damage to your end device on
. They are either stored temporarily for the duration of a session
(session cookies) or permanently (permanent cookies) on your end device. Session cookies
are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device
until you delete them yourself or they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party
cookies). Third-party cookies enable the integration of certain services from
third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain
website functions would not work without them (e.g. the shopping cart function or the display
of videos). Other cookies can be used to evaluate user behavior or for advertising purposes
.
Cookies that are required to carry out the electronic communication process, to provide
with certain functions that you have requested (e.g. for the shopping basket function) or to optimize the
website (e.g. cookies to measure the web audience) (necessary cookies) are stored on
on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in the storage of necessary cookies for the
technically error-free and optimized provision of its services. If consent to the
storage of cookies and similar recognition technologies has been requested, the
processing takes place exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1
TDDDG); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and allow
cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general
and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies on
, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this
privacy policy.
Contact form
If you send us inquiries via the contact form, your details from the contact form will be
Inquiry form including the contact details you provide there for the purpose of processing the request
and stored by us in the event of follow-up questions. We will not disclose this data without your
Consent further.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your request is related to
is related to the performance of a contract or for the implementation of pre-contractual measures
is necessary. In all other cases, the processing is based on our legitimate interest in the
effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent.
Consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
revocable.
The data you enter in the contact form will remain with us until you ask us to delete it.
revoke your consent to storage or the purpose for data storage no longer applies
(e.g. after your request has been processed). Mandatory legal provisions -
in particular retention periods - remain unaffected.
Request by e-mail, telephone or fax
If you contact us by email, telephone or fax, we will store and process your inquiry, including all personal data (name, inquiry) resulting from it
for the purpose of processing your request
. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your request is related to
the fulfillment of a contract or is necessary for the implementation of pre-contractual measures
. In all other cases, the processing is based on our legitimate interest in the
effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your
consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; the consent can be revoked at any time
.
We will retain the data you provide on the contact form until you request its deletion
, revoke your consent for its storage, or the purpose for its storage no longer pertains
(e.g. after fulfilling your request). Mandatory statutory provisions -
in particular statutory retention periods - remain unaffected.
5th Newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we require an email address
as well as information that allows us to verify that you are the owner of the email address provided at
and that you agree to receive the newsletter. Further
data is not collected or is only collected on a voluntary basis. We use this data exclusively for
sending the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form is processed exclusively on
on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent to the storage of the
data, the e-mail address and its use for sending the newsletter at any time
, for example via the "unsubscribe" link in the newsletter. The legality of the
data processing operations already carried out remains unaffected by the revocation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you
unsubscribe from the newsletter and deleted from the newsletter distribution list after you
unsubscribe from the newsletter or after the purpose has ceased to apply. We
reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of
our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.
Data stored by us for other purposes remain unaffected by this.
After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the
newsletter service provider in a blacklist if this is necessary to prevent future
mailings. The data from the blacklist will only be used for this purpose and will not be merged with
other data. This serves both your interest and our interest in
compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of
Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to
storage if your interests outweigh our legitimate interest.
6. plugins and tools
Google Maps
This website uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon
House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can integrate map material on our
website.
To use the functions of Google Maps, it is necessary to save your IP address. This
information is usually transferred to a Google server in the USA and stored there.
The provider of this site has no influence on this data transfer. If Google Maps is activated,
Google may use Google Fonts for the purpose of uniform representation of fonts. When you access
from Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and
fonts correctly.
The use of Google Maps is in the interest of an appealing presentation of our online
offers and to make it easy to find the locations specified by us on the website. This constitutes
a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding
consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a
GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to
information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. The
consent can be revoked at any time.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms/ and
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
You can find more information on the handling of user data in Google's privacy policy:
https://policies.google.com/privacy?hl=de.
The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The
DPF is an agreement between the European Union and the USA that is intended to ensure compliance with
European data protection standards for data processing in the USA. Every company certified in accordance with
the DPF undertakes to comply with these data protection standards. Further
information on this can be obtained from the provider at the following link:
https://www.dataprivacyframework.gov/participant/5780.