An AI Phone Assistant Tailored to Your Needs

Custom-built and seamlessly integrated into your workflows – so it handles calls exactly the way you want.

Let's talk about AI for your business:

(888) 460-2488 (Toll-Free)

Dial (888) 460-2488 to discuss how AI telephone operators can benefit your organization.

Benefits of AI phone assistants

Natural conversations

With our advanced AI, every interaction feels completely natural to the caller

Available 24/7

Your AI operator is always available and can also speak to several callers at the same time

Can take on many tasks

Answers questions, forwards calls, qualifies leads, creates support tickets, schedules appointments - and much more

Cheaper

Lower cost per minute than the minimum wage, with additional savings on recruitment, training, and overhead expenses.

Competent & consistent

By uploading FAQs and other documents, the AI can answer questions consistently and with high quality

Control & Insights

Access comprehensive analyses and call summaries

We provide full support throughout the setup process

1. understand and evaluate the use case

We'll collaborate to analyze your specific needs and desired application of the AI telephone operator. This will result in a realistic assessment of feasibility and implementation effort.

2. AI Configuration & Customization

We'll work with you to configure the AI, ensuring it possesses the necessary information for optimal performance and aligns perfectly with your communication preferences.

3. Integration into your systems and processes

We'll seamlessly integrate the AI operator into your existing systems and processes, enabling data retrieval, entry, and automated actions as required.

AI phone assistants are already being used in various situations

Property management

Registers tenants' concerns and creates support tickets as required

Non-profit organizations

Operate the donation hotline, providing information and accepting donations

Financial institutions

Requests documents and records data as part of the KYC ("Know your customer") process

Short demo examples

Terminate new customers
(1:53)

Putting existing customers through
(0:49)

Irrelevant request
(0:18)

Receptionist
(0:31)

Frequently asked questions

  • Setup is straightforward and requires no technical skills. You can configure your own AI telephone assistant in your FlowLyne account in less than 5 minutes.

  • Your telephone assistant can be reached on a dedicated telephone number that we will send you as part of the setup process. All you need to do is set up forwarding from your telephone to this number and your calls will be answered by your telephone assistant.

  • Yes, you can customize your assistant to suit your needs. Whether you want to provide information, forward calls or record requests - you can set up your assistant to suit your requirements with just a few clicks via your FlowLyne account.

  • The assistant can process both simple and complex requests, depending on how it is programmed. If necessary, it can record detailed information and ensure that it is forwarded to the right place.

  • Your assistant automatically knows the content of your website. If you would like to provide your assistant with additional information, you can upload relevant documents such as frequently asked questions or product brochures to your FlowLyne account.

  • Yes, the assistant can be personalized to fit your brand, including the greeting, conversational style and preferred ways of responding.

  • If the assistant cannot process a request, it takes a message or forwards the call to a human, depending on your specifications.

  • Data protection is our top priority. All conversations and information are processed securely in accordance with applicable data protection regulations such as the GDPR. 

  • Thanks to our advanced technology, the call flow and voice are very natural. Nevertheless, it cannot be ruled out that a caller will notice that it is an AI based on minor details. In our experience, however, the reactions are very positive as the AI usually resolves the caller's concerns better than a real person.

  • Yes, this is possible in principle. However, this typically requires a connection to your internal systems, which can lead to a one-off set-up fee depending on the effort involved.

  • The assistants speak German and English as standard. Please contact us if you are interested in other languages.